Unified access control for healthcare & pharma facilities

Healthcare facilities have multiple floors with different access requirements. Patient wards, operating areas, laboratories, pharmacies, and administrative floors may need access limited to specific staff or visitors.

Access Master can integrate elevator access with access permissions. It allows organizations to control which floors a person can access based on their role, department, or authorization.

• Use Case: A nurse assigned to the ICU can use her credential to access the ICU floor, while a visitor can only access the designated patient floor. A pharmacy employee can access the pharmacy floor but cannot access restricted clinical or research areas.

Facial recognition provides touchless access to ICUs, cleanrooms, laboratories, and research zones, where staff should avoid touching shared cards or key fobs. For doctors and paramedical staff who move between hospitals in a day, physical credentials are also easy to forget or lose. Access Master supports facial recognition, smart cards, mobile credentials, Apple Wallet, Google Wallet, and dynamic QR codes, so organizations can match the credential to the person and the area.

AI-powered facial enrollment validation checks face angle, lighting, background, and image quality during onboarding, creating reader-ready facial credentials and preventing enrollment errors.

Access policies can also adapt to each situation. High-security areas can require multi-factor authentication, such as face plus PIN or face plus card, while general areas allow a single credential for faster movement. Temporary access can be issued for a fixed time window and expires automatically. Policies such as two-person authorization and anti-passback add accountability in controlled areas.

• Use Case: Visiting specialists: A specialist scheduled across three hospitals receives a time-bound QR code or mobile credential instead of separate physical cards for each facility. Access expires automatically after the scheduled visit.
  Shift-based access: ICU nurses can enter the ICU only during their assigned shifts. When a shift ends, access is restricted automatically, with no manual changes needed.
  Controlled drug storage: Entry to a drug store requires two authorized staff members to authenticate together using face plus PIN, creating clear accountability for every access event.

Door interlocking is essential in maintaining cleanroom integrity, controlling airflow, and preventing cross-contamination in hospitals, laboratories, and manufacturing zones.

Access Master supports interlocking between any number of doors to control movement through restricted environments.

• Use Case: In a sterile lab, a laboratory professional opens the outer door to enter the airlock. The inner cleanroom door automatically locks until the outer door is completely closed.

Pharma and research facilities operate under strict regulatory requirements, including US FDA 21 CFR Part 11, GDPR, ISO 27001, and ISO 27018, to ensure data security, traceability, and regulatory compliance.

Access Master supports detailed, time-stamped electronic audit trails and strong identity verification to help organizations meet applicable regulatory requirements, track access events, and protect sensitive data across healthcare and pharmaceutical environments.

• Use Case: During a pharma quality audit, an administrator retrieves the complete access history of a controlled research area, including who accessed it, when access occurred, and the credential used, providing a secure, traceable electronic record for audit review.

Flexible access control is essential in healthcare facilities to maintain security, streamline staff movement, and manage access to restricted areas based on roles, schedules, and security requirements.

Access Master enables administrators to customize access rules by area, staff role, and operating hours. It supports scheduled access, credential-based permissions, additional verification methods, and configurable reader actions for enhanced security and operational efficiency.

• Use Case: During OPD hours, authorized staff can activate passage mode to keep consultation rooms accessible without repeated card taps. Once clinic hours end, the doors return to their secured state. In general wards, access can be restricted based on staff roles and shifts, while sensitive areas can require additional PIN verification or two-person authorization.

Emergency access control is essential in healthcare facilities to ensure safe evacuation, enable rapid security responses, and maintain operational continuity during fire or security emergencies.

Access Master supports configurable emergency actions, including automatic door unlocking for evacuation and lockdown of restricted areas during security threats. Emergency rules can be triggered through the software interface or locally using supported reader actions, even when the network or central server is unavailable.

• Use Case: During a fire emergency, a hospital security operator activates the emergency door-unlock rule through the software interface to facilitate safe evacuation. If the network is unavailable, an authorized operator can trigger the configured rule locally by double-tapping a supported reader or entering a designated PIN, ensuring emergency access control functions without depending on the central server.

Efficient vehicle access management is essential in healthcare facilities to ensure rapid emergency response, secure campus entry, and seamless movement of authorized vehicles without unnecessary delays.

Access360 enables administrators to register ambulances, staff vehicles, and other authorized vehicles through the IDCUBE portal and assign RFID tags for identification. Integrated long-range RFID readers and ANPR cameras verify vehicle credentials and license plates, allowing authorized vehicles to enter automatically while preventing unauthorized access.

• Use Case: During a medical emergency, an ambulance transporting a critical patient approaches the hospital’s emergency gate. The long-range RFID reader detects its windshield tag, while the ANPR camera verifies its license plate. Once authorized, the barrier opens before the ambulance reaches the gate, allowing uninterrupted access to the emergency bay without unnecessary delays.

Manage visitor access to authorized areas by defining specific access times. Issue digital passes or credentials to reduce reliance on paper-based passes.

Physical passes can be difficult for visitors to keep safe, and a lost pass may require reissuance by the admin team. They can also be shared or used by another person, creating additional access-control concerns.

Dynamic QR-based digital passes help reduce this risk by providing a secure, time-bound credential that can be managed digitally. This reduces the hassle for both visitors and administrators while giving security teams greater control over visitor access.

• Use Case: A patient’s visitor can be given ICU access for a defined time, such as 10:00–11:00 AM or 5:00–6:00 PM. QR passes automatically get revoked after the assigned time.
  

Integrate visitor management with hospital management systems to map patient names and patient IDs with their visitors, and connect hospital staff with contractors, vendors, and service providers. Visitor records can include authenticated mobile numbers, photographs, host details, visit purpose, and time-stamped access activity for accurate record-keeping.

Visitor credentials can also track movement across the facility. Attempts to enter restricted areas can be flagged, helping security teams identify potential concerns before they develop into incidents. Historical visitor records can reveal repeat-visit patterns across patients, staff, contractors, or vendors, giving security teams greater context for investigation.

AInsights can analyze these records to identify unusual visitor patterns and highlight potential anomalies for proactive security action rather than relying only on post-incident investigation.

• Use Case: A hospital identifies a visitor who has repeatedly visited multiple unrelated patients over a defined period. AInsights flags the unusual pattern for security review, allowing the team to verify the visitor’s purpose and take appropriate action before a potential security issue escalates.

Use location-based attendance rules to record employee check-ins and check-outs only when they are within approved facility boundaries.

• Use Case: A healthcare organization can set a geofence around a hospital, medical camp, or temporary site so staff can mark attendance using their mobile phones without requiring a biometric reader or on-site access-control infrastructure. This is especially useful for remote or temporary locations where installing dedicated readers may not be practical.

Connect Attendio5 with third-party HRMS and hospital management systems through secure APIs to transfer attendance records for payroll and workforce processing.

• Use Case: A hospital can automatically send attendance data from Attendio5 to its existing HRMS, eliminating manual data entry and reducing errors during payroll processing.

GreenID provides door access through dynamically generated, secure QR codes that can be used for authorized access. It is a mobile-based app available on both Android and iOS and can also be linked with Apple Wallet and Google Wallet for contactless access. Healthcare employees can manage multiple features from a single mobile platform, including attendance & leave, On-duty (OD) requests, door access, visitor management, and more.

• Use Case: Healthcare facilities involve different roles and employees, including healthcare professionals and other staff. Managing access, attendance, and requests for such a large and varied workforce can be challenging for administrators.
  GreenID can reduce the management burden by allowing employees to self-manage attendance, leave, and OD requests, including requests to correct a missed punch-in or punch-out. Authorized personnel can also use GreenID to unlock doors remotely during emergencies.

Flow Vision and Live Count continuously track zone-by-zone occupancy and directional movements across facilities. They monitor headcount against capacity limits and ensure real-time visibility for emergency evacuations & muster reporting.

• Use Case: In a pharmaceutical manufacturing facility, an ISO Class 5 cleanroom has a strict maximum capacity limit and requires personnel to pass through designated airlocks in sequence. If multiple technicians enter without registering exits or attempt to bypass the airlock, Flow Vision flags the capacity and anti-passback violation immediately.
  During an emergency evacuation, Live Count gives security managers an immediate view of how many people remain in each designated zone, helping them quickly identify areas requiring attention and speed up emergency response.

How secure is each facility, and which sites need attention first? AInsights helps security teams assess facility security, compare performance across locations, and identify weaknesses that need corrective action. By tracking performance over time, teams can see where security is improving and where gaps remain.

• Use Case: A hospital group manages multiple facilities. AInsights reveals that one hospital has a lower vulnerability score than the others due to recurring unresolved alarms and outdated access credentials. The central security team can identify the underlying issues and prioritize corrective action at that site.